If your transfer does not include your investor ID, we may not be able to automatically allocate the funds to your Nectaro account. To ensure a smooth process, please contact us via [email protected] and provide proof of payment. Our team will assist you in adding the funds to your account promptly.
Frequently asked questions
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What happens if I forget to include my investor ID in the payment details?
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We strive to provide comprehensive information and address the most common queries in our Frequently Asked Questions (FAQ) section. However, we understand that there may be instances where your specific question hasn't been covered.
Don't worry, though! Our dedicated support team is here to assist you. Please feel free to reach out to us via email at [email protected]. We will respond to your inquiry as quickly as possible and provide the information you need.