Your funds should typically be credited to your Nectaro account within 1-3 business days. However, please note that the processing time may be influenced by weekends and local bank holidays, which can affect the speed of the transfer.
In certain cases, your deposit may experience delays due to specific situations, including:
- Additional proof of payment is required for verification purposes. In such cases, we will contact you via email to request the necessary documentation.
- Mismatch between your name and the sender's name.
- Currency mismatch between your transfer and our account.
- Additional compliance-related information is needed. We will reach out to you via email to provide details on the required information.
If you have any concerns or are uncertain about the status of your deposit, please feel free to contact us at [email protected].